Return & Refund Policy

Thank you for shopping with righvinaturals.in. We aim to provide high-quality herbal products and a smooth shopping experience. Please read our Return & Refund Policy carefully to understand how we handle returns, replacements, and refunds.

📌 1. Return Eligibility

We accept returns or replacements only in the following cases:

• You received a damaged product
• You received a wrong product
• The product is defective or leaked

👉 To be eligible:

• The issue must be reported within 24–48 hours of delivery
• The product must be unused and in original packaging
• Proper photo or video proof must be provided

📌 2. Non-Returnable Items

We do not accept returns in the following situations:

• Used or partially used products
• Change of mind after delivery
• Minor differences in color, fragrance, or packaging
• Products damaged due to misuse

📌 3. Replacement Policy

• Once your request is approved, we will arrange a replacement product
• Replacement will be processed within 3–5 business days
• In case the product is out of stock, a refund will be initiated

📌 4. Refund Policy

Refunds are applicable only if:

• Replacement is not available
• Order is cancelled before dispatch
• Approved return request

💰 Refund Process:

• Refund will be processed within 5–7 business days
• Amount will be credited to the original payment method
• For COD orders, refund may be processed via bank transfer or UPI

📌 5. Order Cancellation

• Orders can be cancelled before shipment
• Once shipped, cancellation is not possible

📌 6. Important Notes

• Natural/herbal products may have slight variations in color or fragrance
• Results may vary from person to person
• We recommend a patch test before use

📞 7. Contact Us

For return, refund, or replacement requests:

📱 WhatsApp: 94295 67927
📱 WhatsApp: 97512 02020

Please share your order details and issue proof for quick support.